In a first for both the Sultanate and the Ooredoo Group, Ooredoo Oman has been awarded ISO 22301 Business Continuity Management (BCM) Certification, achieving a standard over and above the requirements of the Sultanate’s Telecommunications Regulatory Authority. This certification represents the international business benchmark for service continuity throughout disruptive incidents, such as natural disasters.
“This ISO Certification is an important milestone for Ooredoo. We are proud to be an example of best business practice, setting standards for organisations of all kinds in Oman and throughout the Ooredoo Group,” said Wolfgang Wemhoff, Chief Technology Officer at Ooredoo.
He added: “This achievement is testament to Ooredoo’s significant efforts in future-proofing its network and providing service continuity for customers in every circumstance.“
According to Wemhoff, the benefits of the ISO Certification will extend beyond providing services for customers in crisis situations, should they arise. The network’s recognised reliability and security will also attract increased investment and boost competitive advantage in a market which increasingly looks for a robust and reliable service.
Constantly challenging itself to do better, Ooredoo sets itself ambitious but achievable goals, and is always on the lookout to deliver an enhanced service, not only meeting customers’ expectations but exceeding them.
About Ooredoo Oman
Omani Qatari Telecommunications Company SAOG (“Ooredoo”) was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the challenger mobile operator in Oman, originally operating under the name Nawras. The Company was awarded the second fixed licence in Oman in 2009, and launched its international gateway in April 2010, its corporate fixed and broadband services in May 2010, and its residential fixed and broadband services in June 2010. Since 2010, Ooredoo has been an integrated services telecommunications operator and is currently serving over 2 million customers across the Sultanate. Following a successful IPO on 1 November 2010, Ooredoo is listed on the Muscat Stock Market (MSM) under the “ORDS” ticker. Ooredoo is majority owned by Ooredoo Q.S.C. and also has a number of significant Omani shareholders which ensures that the company is strongly integrated into the Omani society. Ooredoo has won a number of awards including Jury’s Distinction Award for Customer Service Excellence in the telecom sector 2013, Leading Telecommunications Company at the Arab Achievement Awards 2013, Best Operator Network at the Telecoms World Middle East 2013 Awards, a number of awards for their outstanding campaigns at the Dubai Lynx Awards in February 2014 and the CommsMEA award for Middle East Mobile Operator of the Year 2015.
About Ooredoo Group
Ooredoo is a leading international communications company delivering mobile, fixed, broadband internet and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, Ooredoo is guided by its vision of enriching people’s lives and its belief that it can stimulate human growth by leveraging communications to help people achieve their full potential. Ooredoo has a presence in markets such as Qatar, Kuwait, Oman, Algeria, Tunisia, Iraq, Palestine, the Maldives, Myanmar and Indonesia. The company was named “Most Innovative Company of the Year – MEA Region” at the 2015 International Business Awards.
The company reported revenues of USD 8.8 billion in 2015 and had a consolidated global customer base of 117 million customers as of 31 December 2015. Ooredoo’s shares are listed on the Qatar Stock Exchange and the Abu Dhabi Securities Exchange.